Our Most Frequently Asked Questions & Answers
Do you have a storefront or retail location?
Welcome to Sweet Girl Bakes NC! We are a specialty bakery focused on cookies, made with premium ingredients that are sure to satisfy any sweet tooth. Our cookies are available for pre-order only, as we do not have a retail location or storefront. We value quality over quantity, and we believe that our cookies are worth the wait. Be sure to check our social media for the latest presale events or contact us today to get a quote for your upcoming event.
Do you offer gluten free items?
We believe every cookie should be a celebration, and that's why we take such care in our baking process. We use select ingredients to ensure that every bite is a delicious experience. At Sweet Girl Bakes NC, we are proud of our ability to create every batch to perfection. While we don't cater to those with gluten-free or allergen-friendly needs at this point, we are always looking for ways to improve our craft and serving our community in better ways.
How do I keep my purchases fresh?
Our philosophy at Sweet Girl Bakes NC is that every cookie should be baked with love and care, and that’s exactly what we do. Our cookies are baked fresh to order, ensuring that every customer receives a product of the highest quality. We seal each delicious cookie individually, and our customers can taste the difference. Whether you want to indulge in a sweet treat or save some for later, our cookies are the perfect choice. Each individual cookie is heat sealed and can be frozen for later so that you enjoy our cookies any time.
Do you offer refunds? No, All Sales are Final: No Refunds
Looking for delicious and custom cookies? Look no further than Sweet Girl Bakes NC! We are dedicated to providing our customers with the freshest and most delicious cookies for any event. Our cookies are customized to match your event and design, ensuring that every cookie is unique and perfect for any occasion. While we do have a strict policy regarding refunds, cancellations and rescheduling, you can always count on us to deliver the best cookies possible. Contact us today to place your order!
What is the process for ordering your delicious cookies?
Quality baking takes time, dedication, and attention to detail. When you order from Sweet Girl Bakes NC, you can trust that your cookies are made with love. Once you've received your quote, paying your invoice within 24 hours ensures that your order will be ready for pickup at your chosen time and location. We can't wait for you to try our cookies!
Do you ship your cookies?
At Sweet Girl Bakes NC, every cookie is made with love and care. Our cookies are baked in small batches and are perfect for satisfying any sweet tooth. We don't have a storefront or currently offer shipping, but you can preorder our amazing cookies locally for pickup. Our mission is to bring joy to our community through our homemade, mouth-watering cookies. Place your local preorder today!
I've never ordered custom cookies before, how does pricing work?
Sweet Girl Bakes NC is a small-batch custom artisanal cookie bakery, specializing in creating edible masterpieces. Our cookies are made using the finest ingredients, and our designs are as beautiful as they are delicious. We price our cookies based on the complexity of the design, so whether you're looking for something simple or intricate, we've got you covered. Contact us today to learn more about our handmade cookies and how we can help make your next event or gift extra special. Our most basic designs start at $45 and pricing varies widely based on the design chosen and packaging.
How far in advance should I contact Sweet Girl Bakes NC for my event?
Nothing says 'treat yourself' quite like a Sweet Girl Bakes NC cookie. Our quality ingredients and small batches provide you with an experience you’ll be craving long after the cookie box is empty. Each cookie is baked to perfection, with a perfect balance of flavor and texture. When you’re looking for an unforgettable cookie, look no further than Sweet Girl Bakes NC. Don't hesitate to contact us to book the date for your event, our calendar fills up fast!